About Spaciously
What is Spaciously?
All experiences on Spaciously come from small business owners and local artisans. Income from group events is very meaningful to this community, so we go above and beyond to make your team-building event a success.
When you book on Spaciously, you make your team's experience special and invest in your local economy.
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Our clients
Your top questions about booking with Spaciously
Find answers to frequently asked questions about booking team-building experiences on Spaciously.
How do I book a team-building activity?
To book, click the 'Book' button on the experience page, fill out your information, and pay. You're done!
We will follow up with a quick email:
- to confirm your request and answer any questions you may have;
- to see if you need to customize anything (for example, you can add restaurants, drinks, venue, or lodging).
Can I ask questions before booking my team-building event?
Of course! You can get in touch with us through email (hello@spaciously.io), call or text (415 798-0382), or chat. We recommend using the chat. We usually respond within a few minutes.
Can I customize my group experience?
Yes, you are welcome to customize your experience. To customize your experience, leave us a note when you book. Some popular customizations and add-ons include:
- Branding
- Catering
- Group reservations at restaurants
- Booking for a large group
- Booking several hosts for one event, e.g. a sushi-making class could go great with a tea ceremony!
- Space decoration
I started to check out but didn't pay. Is my booking confirmed?
Your host's schedule will be booked only after you pay. That’s why we recommend booking as quickly as possible and sorting out the logistics and questions later.
Can I rely on Spaciously hosts to make my team-building event a success?
Yes, we work only with highly reliable hosts. Every single one of our hosts is a small business owner. We either saw them in action, received a recommendation from another client or had a personal call to go over their proposed activity. Small business owners spend years mastering their skills. They put great care into planning your experience.
Can I bring team-building activities to my office? What if my building requires a certificate of insurance?
Definitely! Look for the badge "This host can travel to your location" on the experience you want to book. Make sure to select "My office" as your preferred location.
Some office buildings require a certificate of insurance. We will ask you to check on these requirements after you book. Our hosts can usually add your building as "additional insured" on their certificate for free but this may take a few days. In addition, there may be some back-and-forth with your building management to agree on the coverage. Don't worry: we'll guide you through the process. If you need a last-minute certificate of insurance, we will help you buy one (the average cost of one-off event insurance is around $150).
I like a group activity that isn't available in my city yet. Can you add it for me?
It'll be our pleasure! We can easily find reliable hosts anywhere in the U.S. because the community of small business owners and artisans is interconnected. We can usually make any experience bookable on Spaciously within a few days.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express. You can securely enter your payment details by following the payment process on our website.
If you need to run team building or wellness events regularly, we are happy to send invoices to your accounting software.
I'm booking for a large group. Can I get a discount?
Large group discounts are applied automatically for groups over 50 guests.
Can I cancel my booking and get a refund?
Cancel seven calendar days before your event and get a full refund. All other cancelations are not refundable. However, if the experience host agrees, you can receive a voucher for the same experience on another date. Simply answer the email thread we will start with you or contact hello@spaciously.io
Can I change my reservation?
You can change your team-building event up to 7 days before your event date. In addition, you can add up to 5 people up to 3 days before the event. We are very collaborative when it comes to event adjustments. Ultimately, we all want your event to be successful because we want to be your partners for a long time!